# Fixing a widget that does not appear - Vynix

> Vynix widget not showing up? Work through the common causes: a missing script, the wrong template, access, caching, and content security policy.

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# Fixing a widget that does not appear

Updated July 31, 2026

If the Vynix toolbar is not showing up on your site, it is almost always one of a few common causes. Work through these checks in order.

-   Confirm the script tag is present on the page. View the page source and look for your Vynix script.
-   Check that the script is on the page you are testing, not only the home page. It needs to be in a shared template to load everywhere.
-   Make sure you are signed in or invited to the project, since the toolbar is available to invited people, not the public.
-   Clear your cache or try a private window, in case an old version of the page is cached.
-   Open the browser console and look for errors that mention a blocked script or a content security policy.

The most frequent cause is that the script was added to one page or one template that does not cover the route you are testing. Adding it to a shared layout, or the section before the closing body tag, fixes this because the widget then loads on every page.

The second most common cause is a content security policy that blocks the script or its connection. If your site sets a strict policy, add the values shown on the Vynix install screen so the browser is allowed to load and run the widget.

If you have checked all of the above and the toolbar still does not appear, try the site in a different browser to rule out an extension or a network filter, then contact support with the page URL so the team can look at the specific setup.

## Frequently asked questions

Why is the Vynix widget not showing up?

Usually the script is missing from the page you are testing, you are not signed in or invited, or a content security policy is blocking it. Check those three first.

Could a content security policy block the widget?

Yes. A strict policy can block the script or its network connection. Allow the values listed on the install screen to fix it.

## Keep exploring Vynix

[Browse the full documentation](/docs/)[Explore every Vynix feature](/features/)

## Keep reading

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### How the Vynix AI diagnosis works

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Source: https://www.vynix.in/kb/fixing-a-widget-that-does-not-appear/ | Markdown version for AI agents. Full site index: https://www.vynix.in/llms.txt